11. Third party websites 11.1 Our website includes hyperlinks to, and details of, third party websites. 11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties. 12. Updating information 12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated. 13. Cookies 13.1 Our website uses cookies. 13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. 13.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 13.5 We use [only session cookies / only persistent cookies / both session and persistent cookies] on our website. 13.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: (a) we use [cookie name] on our website to [recognise a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website's usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of particular interest to specific users / [describe purpose(s)]]; (b) [repeat as necessary.] 13.7 Most browsers allow you to refuse to accept cookies; for example: (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced"; (b) in Firefox (version 36) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and (c) in Chrome (version 41), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading. 13.8 Blocking all cookies will have a negative impact upon the usability of many websites. 13.9 If you block cookies, you will not be able to use all the features on our website. 13.10 You can delete cookies already stored on your computer; for example: (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11); (b) in Firefox (version 36), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and (c) in Chrome (version 41), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data". 13.11 Deleting cookies will have a negative impact on the usability of many websites. 14. Data protection registration 14.1 We are registered as a data controller with the UK Information Commissioner's Office. 14.2 Our data protection registration number is [number]. 15. Our details 15.1 This website is owned and operated by [name]. 15.2 We are registered in [England and Wales] under registration number [number], and our registered office is at [address]. 15.3 Our principal place of business is at [address]. 15.4 You can contact us by writing to the business address given above, by using our website contact form, by email to [email address] or by telephone on [telephone number].

Drafting notes for free privacy policy Our standard website privacy policy template, designed to aid compliance with data protection legislation. This includes disclosures about the categories of personal information that are collected, website cookies, the ways in which that personal information may be used, the persons to whom the personal information may be disclosed, the security measures used to protect the personal information, and much else besides. Our privacy policy document is designed for use in relation websites which collect and process personal information. Its purpose is to help website operators meet their obligations under UK data protection legislation. The privacy policy document covers, amongst other things, the following matters: details of personal information collected by the website; information about cookies used by the site; details of how personal information is used; details of specific situations in which personal information may be disclosed to third parties; information about extra-EEA transfers of personal data; and information about data security. Please read the notes accompanying the privacy policy very carefully. You will of course need to adapt the privacy policy to suit your website and business. It may not be suitable for websites which collect or process large volumes of personal information or sensitive personal information; nor may it be it suitable for websites which make complex or unusual or unexpected uses of personal information. In relation to cookies, the privacy policy includes a statement to the effect that users consent to the use of cookies. However, this will not necessarily satisfy the cookies consent requirement under the new cookie laws. Free privacy policy body (with cookies) Section 1 - Introduction Section 1.1 "Personal information": for day-to-day purposes, it is best to assume that all information which relates to a living individual constitutes personal information. Section 1.2 How will you gain users' consent to the use of cookies? The inclusion of this statement in your privacy policy will not in itself satisfy the requirements of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as regards consent to the use of cookies. Guidance concerning methods of obtaining such consent is included on the Information Commissioner's website (http://www.ico.gov.uk). Section 3 - Collecting personal information Section 3.1 What types of personal information will or might the website operator collect? (a) - What analytics data will you collect? (b) - What information will be collected from users who register with the website? (c) - What profile information is collected through the website? (d) - What information will be collected from users who subscribe to website services, email notifications and/or newsletters? (e) - What information is processed in connection with the provision of website services? (f) - What can be purchased through the website: goods, services or both? What transactional data will be collected from users? (g) - What personal information can a user publish through the website? (h) - What communications information may be collected? (j) - What other types of information might you collect? Section 4 - Using personal information Section 4.2 For what purposes will the website operator use personal information collected through the website? (j) - Might marketing communications relate to third party businesses? (n) - Will private messages sent by users be monitored to ensure compliance with website terms and conditions? (o) - For what other purposes might personal data collected through the website be used? You must list here the uses to which you will (or may in future) put personal data. We have suggested some common categories. As a general rule, where you plan to use personal information you have collected for the purpose of direct marketing, this should be made clear on the page where the information is collected, and you should ensure that this only happens if users opt in to the marketing (eg "Click here if you would like us to send you information by email about products which we think will interest you."). There are, however, exceptions to this general rule. There are also rules about the content of direct marketing communications. If you are in any doubt about complying with your legal obligations in relation to direct marketing, you should seek professional advice. Section 4.3 Will users have the opportunity to publish any personal information on the website? Section 4.4 Optional element. Section 4.5 Will the website undertake in this document not to supply any user's personal information to a third party for the purpose of third party direct marketing? Section 4.6 Will the website operator pass any personal information to any third party payment services provider? What is the name of the payment services provider that processes website transactions? At what web address can the privacy policy of the payment services provider be found? Section 5 - Disclosing personal information Section 5.1 To which categories of person may personal information collected through the website be disclosed? Section 5.2 Is the website operator part of a group of companies in circumstance where one or more of those other group companies might need access to personal information collected by reference to this document? Section 5.3 (d) - Does the website operator need a right to disclose personal data to business purchasers and potential business purchasers? (e) - Does the website operator require a right to disclose personal data in anticipation of a court judgment or regulatory action? A website operator may be obliged to disclose personal data to a third party under various laws. For example, under the Defamation Act 2013 and the Defamation (Operators of Websites) Regulations 2013, a website operator may be required to pass personal data between a complainant and a poster - i.e. a person who posts on the website material which may be defamatory of the claimant. Section 6 - International data transfers Give as much detail as possible about any such international transfers. You need to be aware that the inclusion of this provision will not be sufficient to ensure that all international transfers of personal data are lawful. If in doubt, you should seek professional advice on this point. Section 6.2 Will any personal data be transferred outside the EEA? To which countries outside the EEA may personal data be transferred? Section 6.3 Will users have the opportunity to publish personal information on the website? Section 6.4 This consent statement is unlikely to create an effective consent to extra-EEA transfers on its own. Section 7 - Retaining personal information Section 7.3 Does the website operator have any specific policies in place regarding time periods for the deletion of personal data? (a) - Specify a category of personal data. Specify the date/time when that personal data will usually be deleted. Section 8 - Security of personal information Section 8.2 There is an obligation upon data controllers to store personal data securely. Section 8.3 Optional element. Section 8.5 Optional element. Section 9 - Amendments Section 9.3 Will you ever contact users to notify them of changes to the document? How will users be notified of changes to the document? Section 10 - Your rights Section 10.1 (b) - What evidence of identity will you require before fulfilling a data protection subject access request? Section 13 - Cookies Section 13.5 What types of cookies will be used on the website? Section 13.6 (a) - What is the name of the cookie? For what purpose is the cookie used? Describe the purpose or purposes for which the cookie is used. Section 14 - Data protection registration Section 14.2 What is the website operator's data protection registration number? Section 15 - Our details UK companies must provide their corporate names, their registration numbers, their place of registration and their registered office address on their websites (although not necessarily in this document). Sole traders and partnerships that carry on a business in the UK under a "business name" (i.e. a name which is not the name of the trader/names of the partners or certain other specified classes of name) must also make certain website disclosures: (i) in the case of a sole trader, the individual's name; (ii) in the case of a partnership, the name of each member of the partnership; and (iii) in either case, in relation to each person named, an address in the UK at which service of any document relating in any way to the business will be effective. All websites covered by the Electronic Commerce (EC Directive) Regulations 2002 must provide a geographic address (not a PO Box number) and an email address. All website operators covered by the Provision of Services Regulations 2009 must also provide a telephone number. Section 15.1 What is the name of the company, partnership, individual or other legal person or entity that owns and operates the website? Section 15.2 Is the website operator a company? In what jurisdiction is the website operator registered? What is the website operator's company registration number or equivalent? What is the website operator's registered address? Section 15.3 Optional element. Where is the website operator's head office or principal place of business? Section 15.4 What is the website operator's contact email address? What is the website operator's contact telephone number?